Client Solutions Lead : Revenue-Ready Product Transition Specialist

A client-centric pillar lead role focusing on transitioning products from sales-ready to revenue-ready, ensuring customer adoption and satisfaction.

• This pillar is responsible for communicating the product vision and roadmap to customers, presenting key milestones and framing the product as a guide rather than a fixed commitment.
• The primary responsibility in this phase is to ensure that the product is fully integrated into the customer's portfolio and delivers long-term value.

This role requires strong analytical skills and a data-driven mindset to identify and prioritize enhancements to the product portfolio.

The successful candidate will have experience working with other countries, strategic implementation capabilities, and a collaborative leadership style.

Key Responsibilities :

• Develop and execute a product strategy that prioritizes client engagement and satisfaction.
• Own the specific customer product roadmap and ensure timely delivery of client-focused features and product updates.
• Develop and implement initiatives to drive deeper engagement with key clients, ensuring they derive maximum value from the product.
• Advocate for clients within the organization, ensuring their needs and feedback are considered during the product development lifecycle.
• Lead regular client roadmap meetings, presentations, and demos to ensure that clients are engaged and informed about product updates and new features.

Requirements :

• Minimum 10 years of industry and management experience.
• Demonstrable experience of delivering projects in a technology, services & solutions environment.
• Demonstrable experience of setting and managing stakeholders' expectation and satisfaction effectively internal as well as external (clients).
• Excellent organizational skills.
• Ability to interact with key stakeholders and team members with tact diplomacy and poise.
• Excellent attention to detail.
• Promote quality through continuous performance improvement.
• The use of good judgment and good interpersonal communication skills.
• Well-developed analytical and problem-solving skills.
• Works harmoniously and effectively with others as part of a team.

Behavioral Skills :

• Autonomous person, can-do attitude, used to deliver on objectives, problem solver.
• Responsible and engaged with the company, engaged to promote the company as a customer-centric entity.
• Collaborative and sharing attitude, open-minded, global mindset, and respectful.
• Strong interest in technology, innovation, ideally having worked in an innovation & technology ecosystem previously.
• Experience in international companies and remote management.

Languages Required :

• Spanish or French along with English.

About Us :

We welcome diversity and inclusion at our company. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.

We want to adapt our processes and create a safe work environment that welcomes everyone.