Business Analyst

Charles Taylor InsureTech is seeking a skilled and detail-oriented Business Analyst to join our Data Management team. This role plays a key part in delivering high-impact data solutions to our clients, supporting business intelligence, data migration and reporting initiatives across core insurance domains.

The ideal candidate will have a strong analytical mindset, a solid understanding of insurance operations, and hands-on experience working with data throughout its lifecycle — from analysis and mapping through to validation and user acceptance testing. You will work closely with cross-functional teams including project managers, actuaries, data engineers, and business stakeholders to ensure that data solutions meet business needs and quality standards.

This is a great opportunity to contribute to transformational projects within the insurance industry, leveraging your skills in data analysis, stakeholder engagement, and documentation, while growing within a dynamic and collaborative environment.

Key Responsibilities

• Analyze and understand business requirements related to core insurance data (e.g., policies, claims, customers, billing) to support modeling, data migration, reporting, and analytics initiatives.
• Collaborate with business stakeholders (such as business analysts, project managers, actuaries, and finance teams) and technical teams to document and validate data requirements.
• Define, document, and maintain comprehensive data mapping specifications, including source-to-target field mappings, transformation rules, data cleansing logic, and validation criteria.
• Perform detailed data analysis to identify data structures, relationships, quality issues, and anomalies across various source systems.
• Translate business rules and requirements into clear, actionable specifications for data development teams (e.g., ETL, reporting).
• Work closely with developers and data engineers to ensure that implemented data solutions meet business needs and functional expectations.
• Develop and execute data validation strategies and test cases to ensure data accuracy, consistency, and completeness.
• Support User Acceptance Testing (UAT) by helping business users validate data outputs and reports.
• Identify, investigate, and help resolve data issues, discrepancies, and defects throughout the data lifecycle.
• Maintain thorough documentation, including data dictionaries, mapping documents, process flows, and project status updates.

Required Skills

Must-Haves :

• Proven experience as a Data or Business Analyst, preferably in data migration and / or reporting projects within the insurance industry.
• Solid understanding of core insurance operations (e.g., policy administration, claims, underwriting, billing) and related data structures.
• Strong skills in data analysis, data profiling, and data mapping (source-to-target).
• Proficiency in SQL for data extraction, analysis, and validation.
• Demonstrated ability to define and document detailed data transformation rules and validation criteria.
• Excellent analytical thinking, problem-solving, and attention to detail.
• Strong written and verbal communication skills, with the ability to engage and collaborate effectively with both technical and non-technical stakeholders.
• Comfortable working in English Language in a daily basis, both spoken and written form.
• Ability to translate complex business requirements into clear functional and technical documentation.

Nice-to-Haves

• Experience with core insurance systems (e.g., Guidewire, Duck Creek, Insis, SICS, Insurity, or other legacy / modern platforms).
• Familiarity with ETL tools and processes used in data migration or data integration projects.
• Understanding data governance, metadata management, and data quality best practices.
• Experience in Agile, Scrum, or hybrid delivery methodologies.
• Knowledge of data warehousing, data visualization, and business intelligence tools.
• Bachelor's degree in Computer Science, Information Systems, Business, Actuarial Science, or related field.

Why join Charles Taylor InsureTech?

The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond.

As a newly established business which is part of Charles Taylor, we combine the agility of a start up with the security and scale of a corporate. The result is a pragmatic-yet-pioneering approach that we’ve used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more.

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year

Equal Opportunity Employer

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital / family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.