Clinial Account Specialist

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com

Job Function

MedTech Sales

Job Sub Function

Clinical Sales – Surgeons (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations:

La Coruña, Galicia, Spain, Madrid, Spain, Pontevedra, Galicia, Spain

Job Description

To provide comprehensive technical support for MD&D product sales across both new and established accounts, collaborating with the sales team to achieve sales objectives and enhance market penetration. This role is eligible for sales incentives and commissions.

Duties & Responsibilities

• Deliver technical and clinical support to physicians, nurses, and other medical professionals regarding company products and services.
• Assist the sales team in preparing and delivering impactful sales presentations to customers.
• Demonstrate the correct usage of products to customers, ensuring clarity and understanding.
• Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.
• Evaluate, diagnose, and repair malfunctioning equipment in response to service calls, ensuring timely resolutions.
• Provide technical support for upgrades and special service initiatives, aiding field service operations.
• Develop customer- and product-centric technical packages and documentation.
• Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.
• Respond to customer inquiries and provide information as needed.
• Facilitate the understanding of clinical trial data to support customer education.
  
  

• Bachelor’s degree in Biomedical Engineering, Electronics, or a related field, with a preference for specialization in physiology.
• Fluent in English.
• Exceptional oral (including group presentations) and written communication skills, complemented by strong organizational and time management capabilities.
• The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships.
  
  

• Analytical thinking and problem-solving skills.
• Results-oriented mindset with a focus on achieving goals.
• Strong communication and presentation abilities.
• Teamwork and collaborative spirit.
• High level of integrity and professionalism.