Field Service Engineer Iberia

Nayak JV1 is Europe's largest provider of airline-independent maintenance.

Our collaboration with nearly all the great airlines in Europe underscores our relevance in the market, demonstrates steady growth, and proves the strength of our business.

We are looking for an IT Specialist for our Barcelona - El Prat (BCN) Operational Unit.

Profile

IT technical support officers monitor and maintain the computer systems and networks of the organization.

They will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person.

Responsibilities

• Install and configure computer hardware, operating systems, and applications
• Monitor and maintain computer systems and networks
• Assist staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and resolving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair faults or set up systems
• Support the rollout of new applications
• Set up new users' accounts and profiles, and manage password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion or referral to third parties
• Prioritize and manage multiple open cases
• Establish a good working relationship with customers and professionals
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment

Job Requirements

• Knowledge of Windows Server environment, including Group Policy Management
• Knowledge of Office 365 and Azure AD
• Knowledge of WYSE / Citrix VDI environment
• Understanding of business information technology and systems engineering
• Knowledge of computer networking and hardware
• Background in computer science, information technology, or software engineering
• Fluent in Spanish and English, both spoken and written; Italian is a plus
• Strong analytical thinking skills
• Ability to use initiative
• Valid driving license
• Valid criminal record check
• Right to live and work in Spain prior to application

The Company Offers

• Attractive compensation package
• Opportunities for training and professional development
• Partially subsidized pension plan
• Other benefits in progress

Please send your license and CV to J-18808-Ljbffr.

If your profile matches the requirements, we will contact you for an interview.