HCM Functional Analyst

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At Iberostar Group we are looking for a HCM Workday Functional Analyst to join our HR Tech CoE - Global Human Resources team based in Palma de Mallorca. But before knowing more about the position, we think it's important that you learn a little about us:

• We are a 100% family business (specifically, a family of more than 30,000 employees).
• We are operating in 35 countries and our headquarters is based in Palma de Mallorca.
• Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, and all our actions are aligned with them.
• We are pioneers in responsible tourism (Check out our Wave of Change movement to learn more).

If this sounds interesting to you... maybe this is your place! :)

This role will be the key in the HR Tech CoE to support the maintenance of the HCM Workday platform and new implementations or process improvements. Will be part of managing HR projects for Global HR Operations and cross functional HR Technology or process related programmes to other HR teams either in CoEs or geographies. It plays a critical role for the overall Iberostar people's agenda to a successful HR transformation, digitization and new ways of working enabling Operational Excellence initiatives.

️ What will your day-to-day work be like?

Reporting to the Global HR Operations Director, your main responsibilities will include:

• Act as a key expert for the HCM Workday configuration and deployment of the relevant modules, including testing, validation, post-implementation support supporting the global project team and collaborating with external implementation partners
• Analysis - Proactively partner with end-users to identify opportunities for business process improvement through better leverage or enhancement of existing systems, tools or modules. Contribute to the continuous improvement of HR systems and processes and share best practices. Converts business requirements into new Workday configurations. Champions and recommends optimizations to increase efficiency and effectiveness of HR Operations.
• Support - Analyze issues and resolutions concerning systems affecting internal and external customers (HR users, Managers, employees); this may include business process or software issues, software changes, and/or new software packages/updates, attending reporting or mass load requests. Provide excellent customer support for global internal and external customers regarding system issues and process or integration requirements. Liaise with vendors or IT when escalated issues arise.
• Implementation - Develop and implement system or process enhancements based on requests from internal customers and other recommendations. Grant security and permissions within the system and create new user groups and roles as required. Partner with business partners, geographies and CoEs to roll out new functionality and modules to promote global HR transformation. Provide training material and guidance to end users.
• Testing - Perform initial test setups for new applications and procedures. Define test criteria and ensure that adequate testing is performed on system modifications to provide quality assurance of data.
• Actively participating in the design of process maps, capturing process improvements, robotizations, SOPs (standard operating procedures), global HR policies and critical HR mini guides, key user material and HR upskilling sources
• Responsible for co-creating and maintaining a global HR knowledge base for HR operations projects with the regions and any relevant cross functional projects

Who is the ideal person for this job?

The ideal candidate for this position brings excellent verbal and written communication skills to interact with clients at various levels, stakeholder management & engagement skills; strong problem-solving, analytical skills and project management skills. As well as being able to think strategically and tactically to deliver practical solutions with a can do attitude and service mind-set for people delivery in the hospitality industry.

• Education:

University Degree within Business Administration or similar.

Workday HCM certification (preferred but not required).

• Experience / Background:

5 years of experience in implementing and supporting Workday HCM modules.

Strong knowledge of Workday Core HR, Talent Management, Recruiting, Compensation, Benefits, Learning, Time Tracking, Absence Management, and Reporting. Previous experience in PRISM Reporting is a plus.

Expertise in Workday configuration, business process design, security setup, and report creation.

Prior experience with designing HR policies, HR process maps, SOPs (standard operating procedures) or exposure to day2day HR operations in the hospitality industry is not a must, but highly valued.

• Tools:

Experience with HCM (Workday preferred, or similar SuccessFactors, Oracle...)

Experience with Google Suite and / or Microsoft Office.

SmartSheet or other Project planning tools.

• Languages:

Proficiency in Spanish and English.

Portuguese or French is a plus.

We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy:

• Permanent contract full-time.
• Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.
• Work in an inspiring environment that is committed to people, values and a responsible tourism model.
• You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.

What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer!#WeAreIberostar.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Other

• Industries

  Hospitality

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