Director, Global Sales

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Maximize Your Impact with TP

Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Opportunity

This individual will be responsible for developing the strategy to support and build a measurable playbook that allows SBG supporting teams to deliver on client expectations while assessing opportunities for value addition, business growth, and strategic discussions with business owners.

The Responsibilities & Duties

• Develop and implement the global sales strategy aligning with SBG client priorities and goals.
• Support and reinforce delivery across support areas for all supporting sites.
• Ensure achievement and alignment to operational KPIs alongside the global sales delivery director.
• Maintain continuous alignment of support operational teams at site level with global operational frameworks, standards, and processes.
• Manage internal and external governance, including complex business reviews with senior client partners.
• Align local functions (WFM, wellbeing, QTP, compliance) to meet client requirements effectively and act as one.
• Identify and drive continuous improvement and innovation to enhance service, reduce costs, and improve perception.
• Manage operational budgets, optimize margins and revenue, and ensure contract compliance.
• Support business growth opportunities (RFPs) and the launch of new programs and sites in line with global standards.
• Visit sites within the network regularly to align with local leadership, host client meetings, and support audits.

The Qualifications

• Higher education degree.
• 5+ years of operational experience in complex, multi-site global client environments.
• 2+ years of sales experience.
• Native or C1-level English proficiency.
• Financial management and operational budgeting skills.
• Data analysis skills with the ability to derive insights from complex datasets.
• Excellent presentation skills, capable of simplifying complex operational insights.
• Strong communication skills with multicultural experience.
• Negotiation skills with the ability to empathize and create win/win scenarios.
• Stakeholder influence skills to gain support for initiatives.
• Agile, growth mindset with a focus on continuous improvement.

Pre-Employment Screenings

Employment is contingent upon successful completion of a comprehensive background check, including sanctions and watch list screening.

Policy on Unsolicited Third-Party Candidate Submissions

We do not accept submissions from third-party recruiters or headhunters. Applications from such sources will not be considered.

Diversity, Equity & Inclusion

We are committed to a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and do not discriminate based on gender, race, religion, or other differences.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Sales and Business Development, Outsourcing and Offshoring Consulting