Salesforce Architect

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Salesforce Architect.

Duties and Responsibilities :

• Develop and shape data architecture roadmaps, defining scope, prioritization, and delivery timelines, while addressing technical debt.
• Create architectural solutions encompassing technology and services, ensuring security, license management, high-level architecture, and technical designs align with enterprise standards and meet product requirements.
• Review and ensure the quality of solutions to meet business needs and strategic vision.
• Identify and propose opportunities for product innovation, driving quick wins and aligning with the product roadmap.
• Support integration and testing to ensure compliance, addressing risks, licenses, and security issues.
• Contribute as a leader in Omega's communities of practice by providing thought leadership, training, and mentoring.

Experience and Skills :

• Minimum 4 years of experience as a Salesforce Technical Lead or similar role.
• Strong knowledge of platform functionality, development, and project methodologies.
• Experience as a solutions architect, contributing to strategies, roadmaps, and delivery plans.
• Experience managing project lifecycle and collaborating with vendors and third parties.
• Ability to evaluate vendor proposals and advocate for cost-effective solutions.
• Experience interpreting business information and client processes.
• Proficiency with core application technologies.
• Ability to collaborate across business and technical teams to improve services and customer experience.

What We Offer :

• Permanent contract.
• Flexible schedule supporting work-life balance.
• Certification plan for skill enhancement.
• Home office support.
• Flexible compensation options.
• Health insurance.
• Our commitment to social responsibility.
• Opportunities for professional growth and development.

About Us :

Our mission is to accelerate business experiences through technology and data, transforming customer omnichannel experiences across various sectors. We are a top Salesforce partner in Europe, with a diverse team of over 550 professionals from 24 nationalities, committed to innovation, knowledge, and team well-being. Our values include talent, flexibility, commitment, and innovation, which guide everything we do.