Salesforce Field Service Developer

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in technology-driven marketing and customer relationship management, focusing on innovation. We are seeking a Salesforce Field Service Developer.

Responsibilities

1. Analyze requirements.
2. Participate in the technical design of projects.
3. Provide effort estimations for projects.
4. Collaborate with the Omega team and/or the client’s team to achieve project objectives.
5. Analyze and optimize application performance.
6. Identify potential technical risks and propose solutions.
7. Collaborate with technology providers when needed.
8. Document processes and track system metrics.
9. Validate and test solutions against business requirements.
10. Train end users on new functionalities.
11. Implement technological advancements.
12. Ensure compliance with quality standards.
13. Generate technical documentation.
14. Contribute to team training and knowledge sharing.
15. Identify methodological improvements.
16. Evaluate and recommend innovative products and systems.

Knowledge / Experience

1. Degree in Computer Engineering or similar.
2. Minimum 3 years of experience as a Salesforce Developer.
3. Experience with Salesforce Field Service development is mandatory.
4. Knowledge of APEX, Visualforce, LWC, SOQL, web services, and migration tools.
5. Understanding of DevOps/Agile (SCRUM), Waterfall, and SDLC principles is a plus.
6. Ability to work independently and take ownership.
7. Excellent English communication skills.
8. Salesforce certifications are a plus.

What We Offer

1. Permanent contract.
2. Flexible schedule and work-life balance.
3. Training and certifications.
4. Home office options.
5. Flexible benefits (public transport, meal tickets, etc.).
6. Health insurance.
7. Our commitment to social responsibility.

About Us

Omega CRM, part of Merkle and dentsu, specializes in accelerating business experiences through customer-centric solutions, technology, data, and AI. We are a leading Salesforce ecosystem partner in Spain with over 23 years of experience, a diverse team, and numerous industry recognitions. We serve various sectors including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer experiences. Our core values are #Talent, #Flexibility, #Commitment, and #Innovation, and we believe in growing together.