Cluster Accounts Receivable

Description

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties, including the Venice Simplon-Orient-Express train, Cap Juluca in Anguilla, Splendido in Portofino, and Hotel das Cataratas beside Brazil’s Iguassu Falls. Each property has a distinctive story, personality, and identity, supported by a personalized team.

We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will manage all aspects of accounts receivable, including invoicing, payment processing, and customer account management. Strong communication skills and collaboration with various departments are essential to support the company’s financial health.

Key Responsibilities

• Invoicing and billing, including preparing manual invoices and credit notes as required
• Generating and sending invoices to customers promptly and accurately
• Verifying transactions comply with financial policies and procedures
• Investigating and resolving billing discrepancies and inquiries
• Following up on outstanding payments via phone, email, or mail
• Preparing regular accounts receivable status reports, including aging reports
• Assisting in the preparation of financial statements and reports
• Addressing customer inquiries related to billing and payments
• Reporting on monthly aging analysis and detailed ledgers
• Serving as the point of contact for Guest Ledger and liaising with Front Office
• Processing statements of accounts and following up on delinquencies
• Supporting operations accounts team as needed
• Processing credit applications and notifying clients professionally
• Maintaining positive customer relationships to facilitate collections
• Keeping customer account records accurate and up-to-date

Requirements

• Relevant qualification or experience in Accounting or Finance
• At least 2 years of experience in accounts receivable or similar roles
• Experience in Hospitality or luxury hotels preferred
• Excellent communication skills in Italian and English; French is a plus
• Strong organizational, communication, and presentation skills

Benefits

At Belmond, we foster a culture of kindness, active listening, and genuine connections with colleagues and guests. Our offerings include:

• Competitive salaries and local benefits
• Wellness programs
• Opportunities for personal and professional growth

We are committed to your ongoing development and aim to create an environment where you can thrive alongside industry-leading professionals.