Account Manager Chains

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, and bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide. We also reach 60,000 high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets. Our company is tech-driven, with a customer-first philosophy and strong local relationships, supported by our commercial teams. We believe that it is tech + data + people that truly set us apart, along with our ‘global approach, local touch’ mentality. Headquartered in Palma, Mallorca, we employ around 3,500 people worldwide.

Job Description:

The Account Manager Hotel Chains reports to the Area Manager Hotel Chains. The role involves developing and maintaining strong relationships with hotel chains, ensuring they understand HBX’s value proposition and tools to maximize revenue. Building rapport and trust through a consultative approach is essential. The manager will optimize and manage hotel portfolios by implementing Central Framework agreements, negotiating commercial conditions, and tailoring product offerings to integrate with the ecosystem. The role also requires meeting or exceeding performance and financial targets, focusing on driving profitability, differentiation, and long-term relationships through joint-value proposals.

We are seeking candidates based in Spain or anywhere in Europe.

Position Requirements:

• Market expertise and relationship building skills
• Commercial acumen and negotiation mastery
• Business development and planning abilities
• Data-driven decision-making skills
• Deep understanding of hotel product portfolios and revenue management principles
• Teamwork and collaboration skills
• Agility and adaptability in dynamic environments

Experience:

• 2-3 years in a similar role
• Previous experience in commercial roles with direct client contact
• Experience in contracting and negotiation
• Excellent spoken and written English

Qualifications:

• Bachelor’s or master’s degree in Business Administration, Tourism Management, or similar
• Proficiency in English; additional languages are advantageous

You will have the opportunity to work in a company undergoing significant change to become the world’s leading travel services provider. We seek proactive individuals ready to embrace this exciting journey.

Benefits include working within an innovative, multicultural environment, building global relationships, and developing your career locally or internationally across our locations worldwide.