Staff Engineer_Monopoly GO

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Scopely is seeking a Staff Engineer to join our Monopoly GO! Customer Support Tools team, working remotely from Spain, the UK, or Ireland.

At Scopely, we are passionate about creating engaging experiences and inspiring play every day. We are a global team of game enthusiasts developing, publishing, and innovating in the mobile games industry, connecting millions of players worldwide.

Monopoly GO! is our flagship casual game, now our largest, enjoyed by millions. Our team, based in Europe and the US, strives to craft captivating experiences for our players.

What You’ll Do

• Take ownership of our Customer Support Engineering domain, influencing technical strategy, architecture, and tool / platform delivery to support agents and enhance player self-service experiences.
• Build, evolve, and scale systems to reduce ticket resolution times, improve workflows, and assist players in resolving issues faster.
• Collaborate with Support leadership to understand workflows and challenges, translating them into scalable engineering solutions.
• Design and architect robust, scalable systems aligned with our long-term technology vision.
• Manage the full software development lifecycle, from concept to deployment and continuous improvement.
• Lead the delivery of tools that streamline workflows and scale with business growth.
• Work with external developers to ship features quickly in a fast-paced environment.
• Apply full-stack engineering skills to create end-to-end solutions, including APIs, backend services, and frontends using technologies like React and Blazor.
• Maintain high standards of software quality through testing, reviews, documentation, and best practices.
• Partner with Product Managers and Analysts to define success metrics, measure impact, and drive continuous improvements.

What We’re Looking For

• Proven leadership in engineering teams, delivering complex web-based tools from concept to production.
• Experience designing scalable, maintainable web solutions and understanding the full development lifecycle.
• Excellent collaboration skills with non-technical stakeholders.
• Product-oriented mindset, focused on user satisfaction and efficiency.
• Strong communication skills to align engineering work with company and customer goals.
• Ownership mindset, willing to solve real-world problems to improve experiences.

Bonus Points

• Experience with Blazor and WebAssembly.
• Knowledge of web performance optimization techniques.
• Experience with AWS and cloud infrastructure.
• UI / UX design sensibility for creating intuitive interfaces.
• Familiarity with mobile game development workflows for Android and iOS.

We value diversity and inclusivity, welcoming individuals from all backgrounds and providing equal employment opportunities.

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