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Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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Passionate about fashion and the fast-paced jet set environment, our ambassadors represent the vision of Michael Kors. They are empowered individuals with high communication skills capable of delivering an elevated customer experience. As team players, they are collaborative and maintain a positive attitude in daily challenges, working with speed, energy, and optimism.
Department: Retail
Major Responsibilities include but are not limited to:
- People
- Work as part of the Jet Set Team, providing support for colleagues across the store
- Take accountability for personal self-evaluation and performance as a Jet Set Ambassador
- Ensure image and grooming standards are aligned with brand policy
- Collaborate with management on sales strategies, product knowledge, brand standards, and selling service
- Practice and role model company behaviors, ensuring effective use of the behavior toolkit
Service
- Lead by example as a Jet Set Ambassador to ensure exceptional customer experiences that drive loyalty and repeat business
- Maintain client communication through all available clienteling apps
- Proactively manage client database to increase sales
- Maintain floor presence and lead by example
- Build and maintain good communication with management to drive store performance
Sales
- Meet and exceed sales goals, holding yourself accountable for results
- Use Product Knowledge packs to become a selling expert and advise customers with passion and confidence
- Understand business results and identify opportunities to drive sales
Operations
- Ensure loss prevention and H&S guidelines are properly followed
- Ensure visual merchandising standards are executed following guidelines; leverage technology for inventory management, sales analysis, and customer engagement
Job Requirements:
- Excitement and enthusiasm to work in a fast-paced retail environment
- Ability to collaborate and inspire team members to achieve results
- Proficiency with technology and leveraging it to enhance sales and customer experience
- Fluent English and strong communication skills (preferable)
We are an Equal Opportunity Employer M/D/F/V
About Us
Michael Kors has created an enduring luxury lifestyle brand with a distinctive point of view and global reach. The brand is known for polished, chic, relaxed, and glamorous accessories and clothing. Kors is also committed to philanthropy, supporting organizations like God’s Love We Deliver and the UN World Food Programme, helping to deliver over 35 million meals to hungry children to date.