Client Experience Ambassador

We are seeking a highly skilled and motivated Client Experience Coordinator to join our team.

About the Role :

This is an exciting opportunity for a seasoned hospitality professional to oversee the client experience in our AP House. As Client Experience Coordinator, you will be responsible for managing communication with clients, coordinating daily schedules, and enhancing the quality of service to meet the highest standards of hospitality.

Your key responsibilities will include :

• Managing client relationships and communicating effectively with clients and internal stakeholders;
• Coordinating daily schedules, including shipments of gifts and birthday presents;
• Defining and implementing the Food & Beverage (F&B) offer for daily activities and event activations;
• Ensuring the seamless activation of the AP House, including flowers, fragrances, and other amenities;
• Monitoring and managing budgets to ensure financial control;

To succeed in this role, you will need excellent written and verbal communication skills, strong motivational abilities, and the ability to manage complex tasks under pressure. You will also need to possess a deep understanding of hospitality principles and practices.

In return, we offer a dynamic and supportive work environment, opportunities for growth and development, and the chance to work with a talented team of professionals.

Qualifications and Skills :

• 3+ years of experience in hospitality reservations or a similar field;
• Strong motivational skills and excellent customer care skills;
• Excellent written and spoken English; additional languages are a plus;
• Ability to manage complex tasks under pressure and maintain high standards of quality;

What We Offer :

Audemars Piguet is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for growth and development.

We are proud to be an affirmative action employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.