LLP - Operations Excellence Manager

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

What is it like to work for DHL Supply Chain? We pride ourselves on our international reach, bringing together people with diverse skills, experiences, cultures, and viewpoints. We see this diversity as a strength and foster a supportive work environment where employees are equipped with the tools and training to learn, grow, and succeed.

We are offering an exciting opportunity for the position of Operations Excellence Regional Manager. In this role, you will support our vision of becoming a Great place to work for all. The position is located in Valencia Center of Excellence. For more information, visit: DHL Insights

Responsibilities include:

• Leading the Central Operations Excellence function for the regional cluster
• Communicating, delivering, and implementing the Central OPERATIONS EXCELLENCE agenda to foster an OPERATIONS EXCELLENCE culture supporting our three bottom lines
• Building partnerships and stakeholder relationships to enable achievement of business strategies
• Ensuring compliance with regulatory and customer standards
• Driving cross-functional collaboration to share best practices, standardize processes, and pursue continuous improvement
• Presenting Central OPERATIONS EXCELLENCE solutions to prospective customers to build confidence in our service delivery
• Achieving KPI targets, implementing initiatives, and identifying continuous improvement opportunities
• Leading and developing the Central OPERATIONS EXCELLENCE team, managing resources and budgets to meet service standards
• Providing leadership, coaching, and support in line management
• Maximizing standards compliance in H&S, Quality, and Risk Management, reducing deviations, and enhancing improvements
• Enhancing crisis resilience and response capabilities to minimize recovery times

Candidate requirements:

• University degree (national & international)
• Qualifications and experience in Project Management & Supply Chain Management
• Preferred qualifications in ISO, H&S, Continuous Improvement & Change Management
• Over 5 years of experience in logistics and supply chain management
• Over 5 years of team leadership experience
• Experience working with ISO standards and regulatory compliance
• Proficiency in process improvement techniques
• Experience in international or diverse business environments
• Excellent communication skills and ability to influence senior stakeholders
• Strong team management and change management skills
• Proficiency in MS Office and stakeholder management
• Knowledge of Central Ops Ex standards and regional regulatory requirements
• Ability to manage multiple programs simultaneously and adapt quickly to new topics
• Excellent analytical and problem-solving skills
• Effective management in multicultural environments

What we offer:

• An inspiring, multicultural work environment supporting career growth
• Continuous training and development opportunities
• Flexible working hours and hybrid work model
• Competitive salary and benefits

We look forward to receiving your application.