Data Analytics Manager Hybrid

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Data & Analytics Strategist.

This role involves gaining industry and market expertise through various projects, providing clients with benchmark insights.

Responsibilities include analyzing, estimating, and developing proposals to support the commercial team, implementing mechanisms to identify and control risks during pre-sales, and analyzing risks before project initiation.

The strategist will engage in delivering services for complex, high-risk projects in coordination with Operations, conduct logical analyses, identify issues, interpret relevant data, and facilitate team coordination.

Participation in professional development, evaluation, and team performance is expected. Candidates should have a Bachelor's degree in Computer Engineering, Business Administration, or related fields, or equivalent vocational training.

Essential skills include a strong foundation in platform development, organization, time management, conflict resolution, prioritization, methodologies, and proficiency in English.

Extensive experience in business data collection, interpretation, and process optimization is required, with at least 5 years in a similar role such as Project Manager or Solution Architect.

Proficiency in software tools like Talend, Pentaho, Datorama, SQL, Python, Tableau, Power BI, and Salesforce CRM Analytics is necessary.

This position offers a permanent contract, home office, and health insurance.

We are a digital global company committed to accelerating the business experience (BX) of our clients through innovative technology and data-driven customer omnichannel experiences, including customer services, eCommerce, analytics, and marketing. We are a top 3 Salesforce partner in Europe, recognized for our innovation and knowledge, fostering a collaborative culture aligned with our values of talent, flexibility, commitment, and innovation.