Account Manager

The ideal candidate will be able to appropriately identify the needs of both new and current customers to aid their success using our product. This will be achieved through developing effective communication with clients and internal team members to understand and address customer issues.

Responsibilities

• Collaborate cross-functionally within the company to ensure customer success
• Build and maintain relationships with customers to understand and meet their needs
• Visit customers to identify growth opportunities within our platform
• Manage reporting on the health of customer accounts
• Handle onboarding of new clients and finalise negotiations with incoming clients, including contacting potential customers (HUNTER)

Qualifications

• 3 to 5 years of previous account management experience
• Articulate with experience in client-facing roles
• Fluent in Spanish, English, and French

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Software Development

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