Mission : contribute to the store's turnover and ensure customer satisfactionMain activities : Achieve and develop the sales of the store : - Take care of the customers and respect the selling ceremony-Present the products and the brand's universe to customers-Identify the client's needs-Be proactive concerning the product offer-Finalize sales-Develop multiple and complementary cross-selling-Ensure product exchanges-Take charge of special orders- Build customer loyalty- Collaborate in the management of stocks, restocking and inventories- List new products and their prices in storeRespect brand image- Provide a courteous welcome to customers and follow up on orders taken- Ensure the personalized follow-up of each customer in compliance with quality standards, by embodying the image of the brand- Ensure the shelving of products by ensuring their compliance with brand standardsProfile : Experience- Experience in the sale of luxury and fashion world with a strong shoe product sensitivity- Experience in customer service professionsAptitudes- Excellent presentation and oral communication- Good knowledge of luxury sales and hospitality techniques- Strong sense of customer service- Adaptability, flexibility, team spirit- Fluent Spanish and English essential- Chinese a plus