Sales Enablement Manager

The Sales Centre of Excellence (SCOE) has a results-focused mission : to empower our sales teams with the tools, knowledge, and strategies necessary to excel.

As a member of the SCOE team, the role of the Sales Enablement Manager is to support three key areas of sales enablement :

• The development and execution of best-in-class sales methodology and process
• Ensuring the methodology and process meet the needs of each area of the HBX Ecosystem
• The establishment, maintenance, and governance of an effective Sales Technology Stack (Techstack)

Central to the success of the role will be the ability to collaborate with the Sourcing Centre of Excellence in sales methodology & process, the central Salesforce team in optimizing the core CRM, and the regional Salesforce & Salesloft Administrators and Influencers to build support and momentum for using a technology stack that drives effective behaviors and superior results of the frontline sales team.

The Sales Enablement Manager will serve as the key connection point between the Sourcing Centre of Excellence, the central Salesforce team, regional Salesforce / Salesloft Admins and Influencers, and the SCOE.

This role will own the success of the Sales Enablement Platform by managing its use and leading its optimization across communities served by the SCOE, translating feedback and business priorities into platform improvements in collaboration with Sales, Marketing, and Technology teams.

To be successful, the job holder should be comfortable working with business leaders to generate pipeline and deliver campaigns with the tool. They will also organize and drive the Cadence Committee responsible for governing the content on the platform.

Accountabilities :

• Own the Sales Engagement Platform from a functional perspective
• Collaborate with the Sourcing Centre of Excellence to ensure alignment between sourcing and sales approaches
• Drive the operating rhythm with frontline users to ensure engagement, alignment, and adoption of the Orchestration Platform
• Implement and chair a “Cadence Council” to audit, maintain, and share best practices of Salesloft Cadences, Plays, and templates
• Work with marketing and product / solution teams to ensure sales Cadences are supported with appropriate materials at each stage of the sales and client development journey
• Collaborate with the Salesforce technical team to ensure salespeople have access to necessary training materials
• Collaborate with the Salesloft Success team to resolve user issues and ensure training access
• Manage licensing and distribution of ancillary platforms like LinkedIn Sales Navigator
• Communicate the Sales Techstack Roadmap to the sales community
• Manage a SCoE Communication platform to share progress, updates, and key events
• Maintain a 'requested features library' for the Sales Techstack
• Establish a regular review process with the Salesforce technical team for administration tasks and data quality management
• Support the SCOE Director in gathering insights and collaborating across teams to improve sales processes aligned with company goals

Skills :

• Experience in frontline sales, sales operations, or enablement
• Excellent organizational and program management skills
• Curious, energetic, and innovative mindset
• Effective communication skills in listening, speaking, writing, and presenting
• Ability to work collaboratively in a results-focused team
• Approach initiatives with a collaborative mindset
• Attention to detail and accuracy in presenting information
• Proficiency in PowerPoint for presenting initiatives and updates

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Travel Arrangements

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