Mice Commission Specialist

We are seeking a dynamic and detail-oriented MICE Commission Specialist to manage and optimize the commission collection and reporting processes. This role involves working closely with the Commission team, MICE team, commission suppliers, and other departments to ensure timely payments, accurate financial records, and efficient processes. The position is based at our Birmingham / Barcelona hub.

Responsibilities

• Maintain the MICE Hotel Entities Master Data in the ERP system, ensuring all information is accurate and up to date.
• Verify the correctness of invoicing within the ERP and perform active collection activities to ensure timely payments.
• Monitor commission agreements and ensure all payments are made in accordance with contractual terms.
• Control and maintain the MICE Ageing Report and manage the Dunning procedure in the ERP.
• Reconcile outstanding commission reports with actual payments received, investigating and resolving discrepancies with internal teams and external partners.
• Maintain a structured system for tracking, reporting, and forecasting commission collections.
• Follow up on unresolved disputes with the MICE teams and enforce payment compliance.
• Ensure all balances recorded in the ERP are fully reconciled and audit-ready.

Candidate Profile

• Significant experience in UK bid management and writing, with evidence of wins (2+ years preferred).
• Excellent written English skills with the ability to adapt communication style.
• Methodical, organized approach with excellent attention to detail.
• Proven ability to work under pressure and meet tight deadlines.
• Excellent team player.
• Competitive compensation, including equity in the company.
• Health perks such as private healthcare or gym allowance, depending on location.

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