DTX Portfolio Manager

We are looking for an experienced DTX Portfolio Manager to oversee the strategic alignment, governance, and execution of our digital transformation project portfolio. This role plays a crucial part in optimizing project sequencing, resource utilization, and value delivery across the organization, ensuring efficiency and business impact.

This is an exciting opportunity for a data-driven leader with expertise in portfolio management and digital transformation, who is eager to apply their skills in a dynamic environment—leveraging advanced tools and methodologies to drive operational excellence at scale.

Main Responsibilities :

• Portfolio Management : Work with Business Engagement Teams and Regional Service Delivery Managers to align the project portfolio with corporate strategy, ensuring continuous prioritization and value delivery.
• ServiceNow PPM Ownership : Act as the subject matter expert, managing system configuration, performance tracking, and adoption across teams.
• Reporting & Dashboards : Develop real-time, data-driven insights to support leadership decision-making and optimize project execution.
• Project Prioritization & Resource Allocation : Ensure projects are launched at the right time with the necessary resources, collaborating with Capacity Managers and Business Engagement Managers.
• Data Quality & KPI Monitoring : Maintain data integrity across the portfolio, defining and tracking key performance indicators to drive improvements.
• Stakeholder Engagement : Serve as the primary point of contact for project managers and senior leaders, fostering transparent communication and collaboration.
• Governance & Compliance : Ensure adherence to best practices, governance frameworks, and compliance standards.
• Change Management & Risk Mitigation : Lead process adoption, introduce improvements, and manage portfolio risks to maintain delivery timelines and value realization.
• Risk Identification & Mitigation : Identify and manage portfolio-level risks. Propose mitigation strategies and ensure follow-through to protect delivery timelines and value realization.
• Professional Development & Coaching : Guide and mentor project managers in reporting quality, data usage, and best practices. Encourage a culture of continuous improvement and learning within the project community.

Qualifications and Skills :

• Bachelor’s or Master’s degree in engineering, science, or equivalent experience.
• 5+ years of experience in portfolio management, with strong autonomy in leading diverse project portfolios.
• Expert-level proficiency in ServiceNow PPM, including dashboard creation, system configuration, and performance tracking.
• Strong background in resource planning, project prioritization, and operational delivery.
• Data-driven mindset with the ability to analyze KPIs and ServiceNow data to drive portfolio improvements.
• Excellent organizational, communication, and interpersonal skills.
• Solid understanding of project governance frameworks and compliance standards.
• Fluent in English; additional languages are a plus.
• Willingness to travel (5-10%).

What Do We Offer?

• Hybrid Work Model : Flexibility to work from home and in the office according to company policy, promoting a healthy work-life balance.
• Ticket Restaurant : Daily meal allowance to support your well-being.
• 30 Labor Days of Holidays : Ample time off to relax and recharge.
• Language Lessons : Access to language lessons to support personal and professional growth.
• Medical Insurance : 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a competitive rate.
• Open and Modern Office Environment : Work in a collaborative, innovative, and comfortable space designed for your success.

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