Inside Sales Manager

Job Profile Title : Manager, Services Sales

Career Band : 7

Position Location : Portugal, Italy, France or Spain - Remote

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources and tools they need to take science a step beyond.

Key Responsibilities :

• Lead and manage a team of inside sales representatives responsible for selling service contracts.
• Territory will include : France, Italy, Spain and Portugal.
• Prepare accurate monthly forecasts of orders and revenue.
• Work directly with the service and FAs teams to support their goals and drive incremental business.
• Leverage practical process improvement (PPI) to devise ways to streamline processes.
• Plan and direct staffing, training and performance evaluations to develop and control sales programs.
• Manage, develop, mentor, control and empower the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales targets are met.
• Assess staff performance and provide mentoring and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the support groups to facilitate business operations.
• Continually develop knowledge of the business climate, applications and competition for defined geography and accounts.
• Monitor customer preferences to determine focus of sales efforts.
• Resolve customer complaints regarding sales.
• Prepare reporting and presentations as needed.

What We’re Looking For :

Experience :

• A Bachelor’s degree or equivalent experience is required.
• Experience in the Life Sciences sector is a plus.
• Fluency in English is required; proficiency in French, Italian and / or Spanish is a bonus.
• In-depth understanding of people management and sales strategies and tactics.
• An analytical mind with problem-solving skills.
• Excellent organizational and multi-tasking abilities.
• 3-5 years experience leading and developing sales teams preferable.
• 5 years of sales experience.

Skills and Abilities :

Strong communication skills, with a talent for relationship-building and customer engagement.

A passion for teamwork and the ability to handle projects in a collaborative environment, delivering outstanding customer service.

Why Join Us?

Join Thermo Fisher Scientific and make a global impact. Our mission is to enable customers to improve the world's health, cleanliness, and safety. We offer a collaborative and inclusive culture that values integrity, intensity, innovation, and involvement. We provide comprehensive training, career development programs, and growth opportunities in a company that's crafting the future of science and technology. Apply now to make a difference!

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