Customer Sales Support (Scientific Background )

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Customer Sales Support (Scientific Background ) Apply locations ES - Remote time type Full time posted on Posted 6 Days Ago job requisition id JR100638

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Contract Type : 1 year - Remote from Spain

Position Summary :

This position will hold responsibility for nurturing and supporting existing business throughout The region for the Bio-Techne Portfolio, managed from the Southern European office in Milan and remotely from Spain. In this position you will be expected to maintain an extremely high level of customer and market knowledge.

Develop and Nurture Existing Business :

Ensure existing Academic / Industry customer base throughout the Southern Europe is supported by understanding their current research and how the Bio-Techne portfolio sits within this.

Data entry and sales orders and quotes processing

Use a selection of channels to support and develop new / existing business opportunities, including live in bound enquiries via the website, outbound cold calls, in bound / out bound emails and social media.

Keep all channels of communication open with internal and external sales teams in Southern Europe, lead generation and marketing to ensure a cohesive team for maximum customer support.

Work closely with Customer service, Technical and Account Managers to execute bespoke projects to drive revenue.

Work closely with Account Management team to ensure customer needs are met in terms of product information, quoting and technical support.

Act in a commercially savvy way to unlock new business opportunities through existing customers as well as live interactive web chats.

Minimum Requirements / Qualifications

Minimum of a Bachelor level degree in a relevant scientific discipline . A research background with higher degree (MSc or PhD) is an advantage.

Fluent in Spanish and fluent English

Demonstrable experience of working within a customer care / sales environment with a strong commercial focus.

Experience of using own initiative and working in a target driven environment.

Possess good IT skills; including experience of working with databases, Office Outlook, using Excel and Word are essential.

Personal Qualities and attributes

Excellent attention to detail, time management, and organizational skills

Ability to perform a wide variety of tasks and multi-task efficiently

Ability to remain calm under pressure and work to deadlines

Feel comfortable working in a fast-paced environment

Ability to build strong relationships cross functionally

Flexible attitude to cover work as required.

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne :

• We offer competitive wages along with extensive benefits for employees and their families.
• We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

About Us

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.

Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.

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