Senior Product Manager Technical, Basket Building CX, EU INtech Consumer (EUIC)

Senior Product Manager Technical, Basket Building CX, EU INtech Consumer (EUIC)

Amazon Madrid, Community of Madrid, Spain

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Senior Product Manager Technical, Basket Building CX, EU INtech Consumer (EUIC)

Amazon Madrid, Community of Madrid, Spain

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Join to apply for the Senior Product Manager Technical, Basket Building CX, EU INtech Consumer (EUIC) role at Amazon

Description

We are looking for a Senior Product Manager to define and build products, features, and platforms that create great customer experience in the Amazon Store. You will own the strategy, vision, roadmap and execution for a two pizza team of engineers. A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love.

Description

We are looking for a Senior Product Manager to define and build products, features, and platforms that create great customer experience in the Amazon Store. You will own the strategy, vision, roadmap and execution for a two pizza team of engineers. A successful candidate will be highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love.

The mission of the EU INTech Consumer Tech team is to help customers find, evaluate and compare products they like, need or want, in a way that they feel confident that they have found the best product for them at the best value. We build features that guide customers through Amazon’s overwhelming selection, and aid in purchase decision-making. We believe that every customer and their situation require specific attention and so we aim to build delightful shopping experiences that are tailored to the customer’s mission. We do this by developing our own customer-facing features, services and platforms based on custom European needs, and through partnerships with Amazon technical teams around the world.

The ideal candidate for this role will be customer-obsessed with the capability to dive in and learn new technologies fast and who is comfortable in a fast-paced, dynamic environment; will be a creative and an analytical problem solver with the opportunity to fulfill the Amazon motto to “Work Hard. Have Fun. Make History.”

The duties will include working on the initial definition of an aspirational customer experience, getting buy-in, and translating that vision into actionable, measurable and discrete roadmap items. You will develop and drive requirements back to a number of engineering teams and partner with them to deliver exceptional products. You will collaborate with numerous product, design, user research, development, technology experts and other internal and executive teams to identify, define, and implement solutions to raise the bar on the customer experience.

The majority of the team are based in Madrid, but this role can also be done from Luxembourg or London.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience in technical product management, program management or engineering
• Experience with end to end product delivery
  
  

Preferred Qualifications

• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience with technologies like Hadoop, Rules based systems and Machine learning
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Spain Services, S.L.U. - B76

Job ID: A3002655

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Information Technology, and Product Management

• Industries

  Software Development

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