Business IT Support Specialist

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

We have an ambitious digital projects pipeline within the Product Company Zaragoza and are looking for an Business IT Support Specialist to support the company in its digital transformation journey.By innovating "the way we do things," we will impact the operational efficiency and sustainability of our factory, the quality and performance of the products we develop and build, and ultimately enhance our customers' experience.

We continuously look for better ways to ensure that everyone in our organization embraces diversity and contributes to our inclusive culture.

Key Tasks

Reporting to the Digitalization Team Lead at Product Company Zaragoza, your primary responsibilities will include :

• Supporting process digitalization aligned with divisional and Business Area strategies.
• Providing IT operations support for Product Company Zaragoza.
• Researching, evaluating and implementing innovative technologies to maintain operational competitiveness.
• Participating in the IT Project Management Office (PMO) team.
• Assisting the Digitalization Team Lead & Digitalization Manager with new initiatives and digitalization projects.
• Ensuring smooth daily local operations and responding promptly to incidents.
• Managing and resolving service desk incidents related to local / custom applications.
• Application testing process / code quality assurance / project documentation
• Driving continuous improvement by implementing standards aimed at increasing efficiency.

Educational requirements

You have a bachelor's degree in IT (software development specialization), engineering, or an equivalent combination of education and experience (software and applications development, functional specification definition, systems, and technology implementation and integration).

Knowledge / Experience in :

• Software Service-Oriented Architecture (SOA).
• Microsoft DevOps knowledge (repositories, pipelines, and artifacts).
• Applications Monitoring and high-level support for global applications.
• Cloud Cost Controlling and invoicing.
• Artificial Intelligence (AI) Knowledge (generative / computer vision) is an advantage.
• Applications Delivery Service and software quality assurance (QA) process.
• Project Management experience, with experience in industrial environments as a plus.
• Atlassian tools as Jira, Confluence
• Fluent in English and Spanish .

You are innovative, curious, and open-minded by nature, with experience working in a Product Company and driving process innovation initiatives.

You collaborate effectively with colleagues in different Product Companies, as well as other divisions and the PT-IT network.

Location

This position will be located in Product Company Zaragoza (Spain).

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

• Functional area : Information Technology
• Country : Spain
• On-Site / Remote : Hybride

J-18808-Ljbffr

J-18808-Ljbffr