Operations Support Agent

We are seeking digitally experienced and helpful individuals like you to join our diverse team of Operations Agents in Benidorm, Spain.

You will be the link between the Operations Support Hub, Central Functions, and across the Destination. Your role involves assisting the Operations Support Team Manager with staff onboarding and offboarding, as well as supporting all related office management functions in your area.

If you have the right to work in Spain (+ live close to or in Benidorm) and speak both English and Spanish, please read on!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary, which starts at 20,800€ gross per year.
• 22 days of holiday per full year, plus two extra days (on your birthday and one additional day).
• Discounts and multiple offers with TUI Club Benefits.
• Option to obtain discounted private health insurance.
• Paid training days plus free access to our TUI Learning Hub, TUI Skills Academy, and language lessons.
• Participation in charity and sustainability initiatives like the TUI Care Foundation, with access to our WeCare Team & 24/7 Wellbeing Hub.
• Fijo discontinuo contract starting at the end of June until the end of October 2025, with opportunities for career growth tailored to your skills and expertise.

ABOUT YOU

• Strong organizational skills and ability to work in a fast-paced environment.
• Experience in the leisure and tourism industry, ideally in a booking admin role.
• Ability to work flexibly, including different shifts from Monday to Sunday.
• Problem-solving skills, adaptability to digital culture, and quick learning of new skills.
• Collaborative team player.
• Excellent communication skills in both Spanish and English, verbal and written; a driver’s license and own car are required.

ABOUT THE JOB

• Manage petty cash transactions and reconciliations.
• Assist with device management, including registration and support queries.
• Order and deliver uniforms, assist with staff accommodation and car rental arrangements.
• Maintain office facilities, supplies, and building maintenance.
• Support TUI Reps in destination with onboarding, offboarding, visas, and payment cards.
• Assist the Operations Support Hub with local staff commissions and destination queries.
• Conduct health and safety checks for staff accommodation at the start and end of the season.

From a workplace to a place to belong, at TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are because our potential is limitless.

We are committed to supporting candidates with disabilities and impairments. Please let us know if you require any support.

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