Lead Account Sales Engineer

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Responsibilities

• Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision makers.
• Provide technical thought leadership and insights on Citrix products, workspace industry trends, and their relevance to customers.
• Understand your assigned accounts' current use cases, pain points, opportunities, and the value the solutions bring to their business.
• Contribute to the broader team’s technical mindshare.
• Serve as an external spokesperson and evangelist for CSG’s vision and technologies.
• Assist in overcoming technical and competitive objections, and accelerate the technical evaluation of sales cycles.
• Maintain a solid understanding of competitive technologies and positioning strategies.
• Conduct demonstrations and technical presentations focusing on Citrix products, remotely or at customer locations and CSG facilities.
• Support complex, multi-product proof of concept solutions for customer evaluations.
• Drive adoption and consumption of CSG products by collaborating with internal stakeholders.
• Formalize and deliver strategic customer technology roadmaps that translate customer needs into actionable proposals, operational requirements, high-level designs, and success plans.
• Provide regular updates on assigned accounts to management.
• Coordinate technical teams to ensure optimal customer outcomes.

Experience & Skills

• Strong understanding of business processes and enterprise application implementation.
• Excellent strategic thinking skills to lead long-term customer journeys.
• Strong project management skills for structured collaboration across virtual teams.
• High level of sales and product solution knowledge.
• Profound understanding of Citrix technologies and solutions such as DaaS / VDI, Applications Delivery, and Enterprise Mobility Management.
• Support technologies like Microsoft Azure, Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions.

Role Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of Sales Engineering or Consulting experience in high-tech / indirect sales, with success in driving workplace technology adoption in large enterprises.
• Ability to navigate complex, matrixed organizations.
• Excellent communication and presentation skills.

Physical Demands / Work Environment

• Ability to travel approximately 40% of the time within the assigned territory.

About Us

Cloud Software Group is one of the world’s largest cloud solution providers, serving over a million users globally. We value passion for technology, courage to take risks, and empower our team to learn, innovate, and shape the future of work. Join us to be part of this exciting growth and evolution.

We are committed to Equal Employment Opportunity and all employment decisions are made without regard to protected classifications. If you require accommodations during the application process, please contact us via email.

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