Account Manager - EMEIA

Job posting for Italy candidates only - can be based in the UK, Spain, or Malta

Gaming Laboratories International (GLI), with over 30 years of experience, is a global leader in the testing and certification of gaming devices and systems. We are seeking an Account Manager to manage overall customer relationships for key EMEIA accounts.

Who We Are

We pride ourselves on stability and world-class customer service across more than 480 jurisdictions worldwide.

Why Work With Us

We prioritize our employees with competitive salaries, excellent benefits, and a culture focused on development and collaboration across global teams.

Responsibilities

This role focuses on maintaining and growing relationships with key EMEIA accounts, including :

• Account management for retention and growth
• Quarterly face-to-face business reviews
• Adding value through new markets, services, and relationships

Additional duties include :

• Using CRM systems for sales tracking
• Forecasting and monitoring account metrics
• Conducting monthly reviews
• Preparing and presenting proposals
• Providing smooth handovers to Operations for new projects
• Supporting account management and marketing activities as needed
• Sharing customer roadmap aspirations with the regulatory team

Qualifications and Skills

• Target-oriented with strong commercial awareness
• Experience with land-based and iGaming sectors is desirable
• Effective communication skills with diverse audiences
• Excellent interpersonal skills
• Self-motivated and adaptable team player
• Capable of multitasking and prioritizing
• Calm under pressure
• Willingness to travel up to 50%
• Annual leave according to CCNL Commercio
• Flexible holiday plan
• Annual discretionary bonus
• Salary reviews
• Work in a diverse environment with 48 nationalities

Note : Employment may require obtaining a gaming license in relevant jurisdictions, which could affect continued employment.

This description highlights major responsibilities and requirements; other tasks may be assigned as needed.

GLI is an Equal Opportunity Employer

All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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