Night Manager (32H) 5 • service Hotel - INGLES

We are hiring at Boho Club: Night Manager

*Accommodation available*

Key requirements:

• Education: Finance / Customer Service / Front Office / Hospitality
• Professional category: Night Manager
• Experience: Not necessary, but at least 1 year preferred
• Proficiency in Opera Cloud
• Languages:
• English: Professional level
• Spanish: Professional level
• Additional languages (French, German, Russian, Arabic) are a plus

Job description:

• Welcome and greet guests with friendly, efficient, and courteous service
• Perform check-in, check-out, and payment transactions
• Answer phone calls, screen, and forward incoming calls
• Receive, sort, and distribute mail/daily deliveries
• Manage complaints, arrivals, departures, and guest services
• Provide information about facilities, events, and services
• Maintain high standards of personal hygiene and appearance
• Ensure reception area is neat and well-stocked with necessary supplies
• Direct visitors appropriately
• Provide accurate information in person, by phone, and email
• Follow security procedures to maintain office security and control access
• Order supplies and maintain inventory
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep records of expenses and costs
• Perform administrative duties such as filing, photocopying, and transcribing

Main qualifications and skills:

• Enthusiastic with a friendly personality
• Experience as a Front Office Receptionist or similar role, ideally in a 5-star resort or hotel
• Proficiency in Microsoft Office
• Excellent customer service, communication, and professional appearance
• Resourceful and proactive problem-solving skills
• Strong organizational and multitasking abilities