People Operations & Payroll Manager

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At Pleo, we’re on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays - we believe spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We’re creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters.

Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way.

About The Role

We're looking for a People Operations and Payroll Manager to join our People Platform Team at Pleo. In this role, you'll help keep our employee experience seamless, compliant, and human and be part of optimising our People Processes across all our geographies as we scale. If you're excited about leading a team to ensure operational excellence and are passionate about delivering a thoughtful and seamless employee experience making internal people systems as smooth and thoughtful as the products we offer our customers, then this is the opportunity for you!

What you’ll be doing

• Team Leadership : Lead, mentor, and coach a team of People Operations specialists and Payroll Specialists, ensuring requests are replied to on time and with appropriate attention to detail.
• Process Delivery & Improvement : Own and optimise all People Operations and Payroll processes (onboarding, off-boarding, contract changes, leaves, benefits administration, etc.). Continuously improve our people operations & payroll processes to deliver a smooth and people-centric employee experience.
• Payroll : Oversee accurate and timely payroll processing across multiple countries, in partnership with Finance and external payroll providers.
• Data Integrity : Ensure data integrity across HiBob, Papaya, and connected systems, driving automation and efficiency.
• Policies : Ensure compliance with company policies and internal regulations. Assist in the development and enforcement of people-related policies.
• 3rd party vendors : Manage the relationship with third-party vendors (e.g., payroll, EoR), ensuring strong SLAs and continuous improvement.
• Prioritisation & Resource Allocation : Lead efforts in defining clear priorities for the People Operations and Payroll team, ensuring effective resource allocation to drive key tasks.

What you bring

You'll thrive in this role if you have :

• Proven experience leading People Operations and Payroll teams in a multi-country / entity context.
• Strong working knowledge of HRIS platforms, people analytics, and payroll systems.
• Passion for scalable processes, and love spotting opportunities to optimise, automate, and streamline.
• Strong project management mindset and know-how to roll out new tools and workflows with impact.
• Obsessed with accuracy, compliance, and process optimisation.
• Strong knowledge of European labour and employment law and hands-on practice applying it in day-to-day operations.
• Empathetic leader comfortable navigating ambiguity and scaling complexity.
• Experience working in fast-paced, high-growth environments (fintech / tech a plus).
• Strong stakeholder skills and ability to collaborate across teams.

Who you’ll be working with and reporting to :

You’ll report to our People Platform Leader and work closely with teams such as Talent Acquisition, People Partnering, People Tech, Employee Experience, Finance, Tech Ops, and others. Our team of 7 is highly collaborative and dedicated to People Operations & Payroll.

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office.
• Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan, or Médis.
• We offer 25 days of holiday + public holidays.
• Flexible hybrid and fully remote working options.
• Option to purchase 5 additional days of holiday through a salary sacrifice.
• Access to MyndUp for free mental health and well-being support.
• Access to LinkedIn Learning for ongoing skill development.
• Paid parental leave to support work-life balance for families.

Working at Pleo means working on the future of work. Our mission is to help companies go beyond traditional accounting. We believe company spending should be delegated to all employees, automated, and foster a culture of responsible spending. Our core values include championing the customer, succeeding as a team, making it happen, and building to scale.

With over 850 team members from more than 100 nations, our offices are in Copenhagen, London, Stockholm, Berlin, Madrid, Montreal, and Lisbon, with many remote employees worldwide. We prioritize work-life balance and supporting remote setups.

About Your Application

• Please submit your application in English.
• Apply through our system; all correspondence will be managed there.
• We value diversity and encourage everyone to apply regardless of background.
• Your data will be processed in accordance with our privacy policy.

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