Analyst Security Systems

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Analyst Security Systems

Posting Date: 23 May 2025

Function: Security

Unit: Business

Location:

Madrid, Spain

Purpose Of Role/ Technical Skills:

The role holder will be responsible for the in-life delivery of 24x7x365 technical support meeting the agreed contractual SLA’s.

All communications are in English (both written and spoken) as both the client and all other internal teams that we work with are global, so it is important to have a good English level.

Despite working in a SOC, all candidates should have a strong networking foundation (Cisco’s CCNA or CompTIA’s Network+ is a plus). We work in a fully multivendor environment where a solid base is key in understanding the client infrastructures and speeding up the initial training period.

The supported services are:

• Firewalls
• WAF
• Proxies
• Vulnerability Management
• NAC

Some of our daily BAU tasks include the following:

• Change preparation + implementations
• Troubleshooting calls

Soft Skills:

In BT, we value soft skills just as much as technical skills. The selected candidate will be part of a team working in 24x7 shifts, so the following attributes are highly valued and very important for success:

• Teamwork: Having a positive attitude and cooperating with colleagues is essential to achieve common goals.
• Customer focus: Ability to meet customer needs in line with business requirements.
• Communication skills: Effectively and efficiently communicating while adapting to your audience and ensuring the message is understood.
• Logical thinking: Ability to understand and oversee various aspects of a problem or situation.
• Analytical mindset: Using all available data and information to analyze and support decision-making.

Attention to detail: Focusing on all aspects and details of tasks and delivering high-quality output.

Good To Have:

• Network foundation certifications are highly valued, as well as any vendor security-related certifications.