Warehouse Manager

Warehouse Manager

Bigblue is the fulfillment solution of customer-centric brands.

Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, we’re on a mission to help independent brands fight back

The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants in Spain. It is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce supply chain.

About the role

Location: Madrid and a warehouse in Guadalajara, Spain

Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spanish warehouse.

• The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.
• Own KPIs that drive a world-class merchant experience
• Ensure compliance guidelines are met
• Consistently hold warehouse partners to strict SLA expectations
• Provide reports of performance and action plans when needed
• Contribute to process and systems development
• Identify issues and provide plans to improve operations
• Recommend and implement methods and procedures to enhance performance
• Track learnings and best practices to contribute to our Standard Operating Procedures
• Monitor warehouse transformation projects (e.g. mecanization)
• Act as Bigblue onsite operations manager
• Serve as an escalation point both internally and externally
• Build strong relationships with all warehouse stakeholders
• Provide warehouse expertise to Growth and Customer Success team
• Track & analyze warehouse costs. Suggest ways to reduce costs

Requirements

• Ability to travel onsite (driving license)
• Strong computer literacy skills - including usage of Google Sheets/Excel.
• 3+ year of experience in supply chain, fulfillment, e-commerce or 3PL management
• Outstanding analytical skills
• Problem-solver
• Exceptional written and verbal communication skills in Spanish and English

Benefits

• Learn a LOT in many different fields (product, logistics, data, etc.)
• Work with the most promising European D2C brands and have a real influence on their overall strategy
• Grow and build the Warehouse manager role & missions
• Founders-led company
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
• We offer competitive compensation packages, along with meaningful equity

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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