Hollister - Key Lead, La Canada

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

Schedule varies weekly, with at least 20-25 hours per week. Availability on Saturdays, Sundays, and certain holidays is required. During peak times, hours may increase to support business needs.

Requisitos

• High School Diploma / G.E.D. preferred
• At least 1 year of retail experience preferred
• No supervisory/managerial experience required
• CEFR B2 Fluency in English & Spanish required

Qualifications

• Customer Focus
• Communication & Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing, Assertiveness, Flexibility, Stress Tolerance
• Poise & Ambition
• Multi-Tasking & Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic & Knowledge of Omni Channel Services

Additional Information

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Career Advancement Opportunities
• Training & Development
• Celebrating You as You Are

Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer.