Property Manager Assistant

Property Manager Assistant – Full-Time | Mijas, Malaga

Are you a proactive, detail-oriented professional with excellent communication skills in English and Spanish? Join Rincon, a fast-growing, tech-enabled vacation rental company in Mijas, Malaga.

We’re looking for a Property Manager Assistant who takes ownership of daily challenges, solves property-related issues efficiently, and ensures smooth operations. If you're a hands-on Solution Finder who stays ahead of problems, we want to hear from you.

About Us

Rincon is a leader in the short-term rental industry, focused on service excellence, innovation, and building strong relationships with guests and homeowners.

Our Values:

• We care: we go above and beyond to make every stay feel like home.
• Impress: we create experiences that guests remember and owners trust.
• Innovate: we embrace change and the best solution wins.
• Integrity: we’re real with each other—transparent, honest, and team-first oriented.

“We live our values every day, whether it's solving problems creatively or building trust with property owners"

The RoleYou’ll manage property operations, resolve maintenance issues, and handle guest and owner communication—ensuring everything runs smoothly before, during, and after each stay.

Key Responsibilities

• Handle communications with guests and owners via email, phone, and CRM
• Manage bookings, inquiries, and resolve issues across platforms
• Proactively identify and resolve property-related problems
• Oversee check-ins, check-outs, and daily operations
• Conduct property inspections and follow up on maintenance
• Coordinate with suppliers, housekeeping, and service teams
• Onboard new properties and optimize listings
• Prepare clear operational reports
• Support front office and administrative tasks

What We’re Looking For

• A proactive, hands-on Solution Finder
• Strong organizational and multitasking skills
• Experience in property or facility management
• Excellent reporting and coordination abilities
• Fluent in English and Spanish, spoken and written
• Tech-savvy with PMS and task management tools
• Valid EU driving license
• Flexible and reliable, available for rotating shifts, weekends, holidays, night check-ins, and 24h emergency phone duty

Working Conditions – Please Read Carefully

This is not a standard office job. The role involves a rotating schedule covering weekdays, weekends, and national holidays, and requires full flexibility.

• You will regularly be scheduled to work on weekends and public holidays
• You must be available for occasional night arrivals and late check-ins
• You will participate in a rotation for a 24-hour emergency phone, providing urgent support when needed
• Flexibility, availability, and reliability are essential to succeed in this role

What We Offer

• Competitive salary (€21,000 – €25,000 gross/year)
• Career growth in a dynamic, international team
• Hands-on experience in the fast-growing short-term rental sector
• Opportunity to make a real impact in daily operations

How to Apply
Send your CV and a brief cover letter explaining your experience and motivation.

Tipo de puesto: Jornada completa

Sueldo: 21.000,00€-25.000,00€ al año

Horario:

• Turno rotativo

Preguntas para la solicitud:

• Are you comfortable working afternoon/night shift or do you prefer working the day shift?
• Where are you currently based? Is your location within commuting distance to our office in Mijas/Fuengirola, Málaga?
• Do you speak any additional languages fluently beyond English and Spanish?
• Are you comfortable with a rotating work schedule, including occasional afternoon or night shifts, weekends, and public holidays?
• Do you have prior experience in customer service, front office, or property management within the holiday rental or hospitality industry? If yes, please describe your role and responsibilities.
• Are you confident in creating professional reports and communicating with guests and homeowners about difficult issues in both Spanish and English?
• Would you describe yourself as an excellent communicator in both English and Spanish, in terms of written and spoken communication?

Experiencia:

• Customer Service: 4años (Deseable)

Idioma:

• English (Obligatorio)
• Spanish (Obligatorio)

Licencia/Certificación:

• Carnet de conducir B (Obligatorio)

Ubicación del trabajo: Empleo presencial