Salesforce Field Service Developer

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services with over 20 years of experience in technology applied to marketing and customer relationship management, focusing on innovation. We are seeking a Salesforce Field Service Developer.

Responsibilities

• Analyze requirements and participate in the technical design of projects.
• Provide effort estimations and collaborate with teams to achieve project objectives.
• Analyze and optimize application performance, identify technical risks, and propose solutions.
• Collaborate with technology providers and document processes and system metrics.
• Validate solutions against business needs, train end users, and ensure compliance with quality standards.
• Generate technical documentation, contribute to team training, and share knowledge within Omega’s community of practice.
• Evaluate and recommend innovative products and systems.

Knowledge / Experience

• Degree in Computer Engineering or a related field.
• Minimum 3 years of experience as a Salesforce Developer, with mandatory experience in Salesforce Field Service solutions.
• Knowledge of APEX, Visualforce, LWC, migration tools, SOQL, and web services.
• Understanding of DevOps/Agile (SCRUM), Waterfall, SDLC, and coding methodologies is a plus.
• Ability to work independently, with excellent English communication skills.
• Salesforce certifications are a plus.

What do we offer

• Permanent contract with flexible schedule and home office options.
• Training and certifications to enhance your skills.
• Flexible benefits such as transport tickets and meal vouchers.
• Health insurance and community involvement initiatives.

About us

Omega CRM, a Merkle company, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. As part of dentsu, we form Spain's largest Customer Experience Management agency, with over 23 years of experience, a diverse team, and numerous certifications. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer service, eCommerce, marketing, and analytics solutions. Our client satisfaction rating is 4.9/5, and we've received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). We value growth through people, guided by our core values: #Talent, #Flexibility, #Commitment, and #Innovation. We believe in growing #Together.