Jefe De Sala - So/ Sotogrande

SO / Sotogrande, a luxury hotel in the beautiful coastal town of Sotogrande, Spain, is seeking a professional and customer-focused Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will play a crucial role in ensuring exceptional dining experiences for our guests while leading and motivating our restaurant staff.

• Oversee daily restaurant operations, ensuring smooth service and high customer satisfaction
• Lead, train, and motivate the restaurant team to maintain SO / Sotogrande's high standards of service
• Manage staff scheduling, assignments, and performance evaluations
• Ensure compliance with food safety and hygiene standards
• Handle customer inquiries, special requests, and resolve any issues promptly and professionally
• Collaborate with the kitchen team to maintain menu knowledge and assist with food and wine pairings
• Manage inventory, place orders, and control costs while maintaining quality
• Implement and maintain SO / Sotogrande's luxury hospitality standards
• Assist in organizing and executing special events and promotions
• Monitor and maintain the cleanliness and appearance of the restaurant area

Qualifications

• Minimum 2-3 years of experience in restaurant supervision or management, preferably in luxury dining establishments
• Proven leadership skills with the ability to motivate and manage a team effectively
• Excellent customer service skills and a passion for creating memorable dining experiences
• Strong knowledge of food and beverage service, including wine pairing
• Proficiency in using Point of Sale (POS) systems and inventory management tools
• Solid understanding of food safety and hygiene standards
• Excellent conflict resolution and problem-solving skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Fluency in English and Spanish; additional languages are a plus
• High school diploma required; Bachelor's degree in Hospitality Management or related field preferred
• Food Safety Certification (e.g., ServSafe) required
• Knowledge of Spanish and international cuisine
• Familiarity with luxury hospitality standards and practices
• Strong organizational and multitasking abilities
• Adaptability to work in a fast-paced, dynamic environment

Additional Information

• Attractive incentive plan.
• Important discounts on Hotel services.
• Discounts in Accor group hotels and collaborating companies.