Table Games Assistant Pit Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry, working with a diverse team driven by enthusiasm for enhancing entertainment experiences. We support your career growth and provide resources to expand your possibilities.

Initial placement within the salary range depends on relevant knowledge, skills, and experience. Our Total Rewards package includes wellness programs supporting financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual bonuses may vary by position. Paid time off is earned based on local policies and increases with tenure.

Click HERE to learn how we empower team members to grow, thrive, and advance their careers.

WE LOVE OUR WORK.

• Supervise staff and manage daily operations of a designated shift in the Table Games department, overseeing all games, game protection, and overall operations.
• Support scheduling and coordinate with managers to ensure guest satisfaction.
• Assist in departmental budgeting by providing recommendations and supporting compliance with budget initiatives.

• Promote and demonstrate superior customer service, ensuring standards are followed and addressing issues promptly.
• Enforce game procedures and policies in accordance with company and internal controls, monitoring compliance.

• Monitor chips and cash transactions, ensuring proper payouts.
• Manage gaming equipment accountability.

• Verify table inventories, manage table limits, and handle customer concerns.
• Engage with team members, addressing feedback, suggestions, and grievances to maintain operational integrity.
• Ensure regulatory compliance and report issues to management.

• Maintain confidentiality on all departmental and company matters.

BRING US YOUR BEST.

• Associate’s degree or minimum three years of experience in a comparable leadership role in Table Games, or equivalent education and experience.

• Excellent written and oral communication skills.
• Proficiency in Microsoft Office and knowledge of Table Games systems.
• Ability to interact diplomatically with guests and staff, resolving conflicts effectively.
• Strong report-writing and presentation skills.

• Flexible to work all shifts, including holidays, nights, and weekends.
• Basic math skills, including interpreting graphs and calculating rates and ratios.
• Responsible for staff development, training, rewards, and recognition programs.
• Evaluate team performance and provide constructive feedback.
• Assist in staffing, scheduling, and workflow management.
• Handle disciplinary actions, coaching, and counseling as needed.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become a leading provider of entertainment, sports content, and casino gaming across North America, including online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

We are committed to diversity and sustainability for our community, team members, vendors, and the planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$55,000 annually