Salesforce Product Owner

Our customer is a world’s leading pay-per-click (PPC) performance display advertising company and a partner of over 3000 ecommerce brands. They are commercially present in 40 countries with their head office in France. Their product enables online e-commerce sites to expand their search marketing campaigns to re-engage visitors who have left their website. It helps improve online shopping experiences by bringing search-like performance to display advertising. The solution is measurable, scalable, and priced on a CPC basis, driven by user intent. It allows advertisers to reach more customers, increase online sales volume with similar conversion rates, and achieve a higher return on ad spend. Personalized banners outperform standard display ads and other retargeted banners by leading to better click-through rates, increased on-site conversions, and higher average order values.

Requirements :

• 8 years of experience as a Business Analyst, Functional Consultant, or Product Owner
• Knowledgeable about the lead-to-cash process
• Strong understanding of the Salesforce platform, including Sales Cloud and Service Cloud declarative features
• Proven experience in gathering and translating complex requirements into scalable CRM solutions
• Salesforce Administrator certifications required
• Excellent communication, documentation, and stakeholder management skills
• Experience working in agile delivery teams (Scrum or SAFe frameworks)
• Higher Education: Bachelor’s Degree

Responsibilities :

• Partner with business teams to gather, analyze, and document business and functional requirements
• Act as a liaison between stakeholders, Salesforce developers, and technical architects
• Own and refine user stories, acceptance criteria, and business process flows using tools like Jira or Confluence
• Provide hands-on support for Salesforce configuration and testing; assist in UAT planning and execution
• Drive continuous improvement initiatives across the Salesforce platform, aligned with business goals
• Collaborate with development teams and help prioritize features in line with product and tech roadmaps
• Maintain knowledge of Salesforce Media Cloud capabilities to influence future solutions
• Support data quality initiatives, reports, and dashboards tailored to stakeholder needs
• Stay up to date on Salesforce releases and propose relevant enhancements