TUI Hotel Rep | German Speaking | Mallorca - (Palma de Mallorca)

Calling all tourism pros based in Spain! We are seeking digital experienced and helpful individuals like you to join our diverse team of Hotel Reps. If you have the right to work in Spain and speak English plus German, then keep on reading!

ABOUT OUR OFFER

A job at TUI offers more than your basic salary which already starts at 20.600 gross / year, and your earned commission on top. For TUI Hotel Reps, an average commission potential starting from 200 - 600 per month with no upper limit. The more you sell, the more you earn. A company iPad & uniform are of course standard. Work week of 39 hours with minimum 1.5 days off. 22 days of Holiday (on a full year) + two extra days (on your Birthday and one Happy day). Discounts and multiple offers with TUI Club De Benefits. Option to obtain a discounted private health insurance. We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons. Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24 / 7 Wellbeing Hub.

We offer permanent or seasonal contracts, with career growth opportunities tailored to your skills and expertise.

ABOUT THE JOB

Create special moments for our guests. Make them feel welcome and happy, building a strong connection with each one. Engage with guests from around the world to identify their needs and offer tailored recommendations. Promote and sell our experiences effectively to match our products with guests' preferences, aiming to exceed sales targets and boost revenue. Be prepared to handle changes and challenging situations effectively to provide the best possible service. Collaborate with colleagues, teams, suppliers, and partners globally and embrace our diverse TUI culture. Monitor progress with sales, service updates, and guest feedback. Celebrate successes in meeting sales targets, solving problems, and providing great service.

Requisitos

Dedicated to making guests happy, going above and beyond to create unforgettable experiences. A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, enthusiastic about getting to know our products and services. Highly motivated, target-driven, with a positive mindset. Dedicated to caring for customers, matching products to their needs, and ensuring the best experience. Turning challenges into opportunities, remaining calm under pressure. Proactively resolving issues creatively before escalation. Communicate clearly and effectively, both face-to-face and online. Adjust style to fit the situation, keep interactions positive, and be confident in presentations. Fully conversational in English and German. Additional languages are a plus.