Receptionist · Pro-Shop Attendant

Are you passionate about golf and/or customer service? Do you want to be part of an established team at one of the most iconic courses in the Mediterranean?

Alcanada Golf Club, an 18-hole course located in the north of Mallorca with stunning sea views, is seeking a professional, enthusiastic, and customer-service-oriented individual to strengthen its Pro Shop / Reception team.

What are we looking for?

Someone who:

• Is the face of the club, providing a warm welcome to our customers and members.
• Has a dedication to service, a positive attitude, and a desire to grow professionally in a stable, high-quality environment.
• Is organized, communicative, and decisive.
• Works well in a team.

Main Duties

• In-person, telephone, and online customer and member support.
• Management of collections, cash registers, and daily audits.
• Information on products, services, promotions, and rates.
• Reservation management.
• Assistance in preparing and managing competitions (cards, registrations, results).
• Support with administrative tasks.
• Active collaboration in store management (Pro Shop) (sales, merchandise reception, restocking, stock control, maintaining order, and store presentation).

Requirements

• Minimum of 1 year of experience in customer service or retail.
• Previous experience in sports or the golf industry is a plus.
• Fluency in Spanish, English, and German (spoken and written). Other languages are a plus.
• Excellent customer service and communication skills.
• Organizational skills, initiative, and attention to detail.
• Flexible hours, including weekend availability.
• Good appearance and professional attitude.
• Driver's license and own vehicle.

Desired skills

• Knowledge of OnTee / iMaster / Word / Excel / Outlook software, etc.
• Experience in stock control and store logistics.

Conditions we offer

• Permanent, full-time contract.
• Joining an internationally recognized club with a stable workforce.
• Annual position (not just seasonal).
• Competitive salary based on profile and experience.