Site Reliability Engineer - Whereto, Spain

WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet — our goal is to make business travel better for everybody.

WhereTo provides an AI-powered travel platform for corporate travel. Our platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. Our technology also enables real-time travel tracking, reporting, and cost analysis to help companies optimize their travel programs and reduce costs.

About The Opportunity...

We are seeking a Site Reliability Engineer to join a team of intelligent, ambitious, and dedicated software professionals. The ideal candidate will have a passion for automation and optimization. The team is autonomous in decision-making and responsible for the architecture, design, and rapid development of high-quality products.

Key Responsibilities...

• Create automation tools for server provisioning, deployment, and management.
• Develop tools to streamline deployment processes.
• Configure and monitor data center infrastructure, including load balancers, firewalls, switches, and instances.
• Collaborate with CISO, Engineering Management, and DevOps teams to establish security processes and certifications.
• Contribute to projects aimed at improving the overall performance of the engineering team.
• Optimize Docker build processes in collaboration with the engineering team.
• Troubleshoot application, database, and network performance issues and failures.
• Identify areas for process improvements in production and develop solutions.
• Work within an agile environment to respond quickly to feedback and issues.
• Align with Engineering Management to develop and implement team strategies and objectives.

Experience & Qualifications...

• Minimum of 3 years' experience in a Linux-based SRE / DevOps role.
• Proficiency with tools such as Terraform, Chef, Puppet, Ansible, SaltStack, etc.
• Experience with Kubernetes or similar container orchestration systems.
• Hands-on experience with Docker.
• Experience with CI / CD platforms.
• Ability to troubleshoot at scale, manage lost instances on cloud platforms like Azure / AWS, and resolve server issues efficiently.
• Extensive experience managing AWS and / or Azure cloud environments.
• Proficiency in at least one programming language, with a passion for coding.
• Strong skills with Unix command line, shell scripting, and system monitoring tools.
• Knowledge of networking protocols such as TCP / IP, ICMP, SSH, DNS, HTTP, SSL / TLS.
• Understanding of storage systems, RAID, distributed file systems, HDFS, NFS, iSCSI / CIFS.
• Experience with configuration management, monitoring, and automation tools.
• Familiarity with firewalls, VPNs, routing, switching, load balancing, and security protocols.
• Ability to compile, install, test, and package Unix / Linux applications from source.
• Strong desire and ability to learn quickly.
• Excitement about providing services impacting millions of users at major companies.
• A degree in computer science or related field is a plus.

Additional benefits include travel discounts, 25 days off plus 5 compensation days, access to language learning platforms, employee share schemes, social events, gym discounts, complimentary refreshments at our Barcelona office, and a focus on professional development.

Who we are...

As part of Flight Centre Travel Group, our mission is to open up the world for those who want to see it. We encourage big dreams through collaboration and innovation, supporting you to turn ideas into reality. Together, we deliver quality, innovative solutions that delight our customers and meet strategic goals.

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