Specialist Networks Business Support

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Business Area : VT Netw. Strategy Archit. Eng.

Posting Country : Spain

Full Time / Part Time : Full Time

Contract Type : Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast, and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC, and UCC for Vodafone Business, platforms, and enterprise solutions.

This vacancy is part of VOIS Spain, a legal entity within Vodafone Group.

Come and join us to create the future together!

For the role of Specialist Networks Business Support, we are looking for candidates with a broad range of skills.

The main responsibility is to ensure timely and effective business support for Networks VOIS Spain. The role acts as the POC (point of contact) for the internal business customer and Networks VOIS Management, performing both as the Networks VOIS Spain ambassador towards the customer and as the customer voice towards Networks VOIS Management.

Within this context, the tasks include:

• Building strong relationships with key stakeholders in Networks Spain (HR, IT, Information Security, Corporate Security, Compliance, Legal SCM) and customer-side (Vodafone Network, Local markets, Group functions)
• Managing Compliance, Data Protection, Privacy, GDPR processes, Business Continuity Plan, Fraud Risk Assessment, and Information Corporate Security updates for Networks Spain, acting as a SPOC (Single Point of Contact)
• Monitoring, reporting, managing, and escalating (as required) any service quality-related issues with Network VOIS management.
• Supporting internal Business Process Transformation and cost improvement initiatives.

What you bring

• Experience in a similar position in a technology multinational company
• Proficiency in using the Microsoft Office suite
• Strong planning and organization skills with the ability to work independently and/or in a team environment
• Attention to detail
• Analytical and flexible thinking
• Advanced level of English

Please, apply with an English version of your CV.

Why Vodafone?

At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.

Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure everyone can participate and excel in our organization. We value the perspectives and talents of individuals with functional diversity, considering them an integral part of our success and innovation.

We celebrate diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate discrimination based on race, color, age, veteran status, gender identity, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, or marital status.

Worried that you don’t meet all the criteria exactly? At Vodafone, we are passionate about inclusion and creating a workplace where everyone can thrive, regardless of background. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply. Our recruitment team can help assess how your skills fit in.

• We offer hybrid work (2 days in the office)
• Intensive summer schedule
• Health insurance
• Life insurance
• 25 days holiday + December 24th and 31st
• Restaurant tickets
• Online training

LiHybrid

REF : 261610

Vodafone is committed to attracting, developing, and retaining top talent by offering a motivating and inclusive workplace where skills are recognized and rewarded. We promote inclusion for all, believing diversity is key to our success. We encourage everyone to consider joining us on this journey.

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