Salesforce Field Service Developer

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and providing unique customer relationships, mainly focusing on innovation. We are looking for a Salesforce Field Service Developer.

Responsibilities

• Analyze requirements and participate in the technical design of projects.
• Provide effort estimations and work collaboratively with the Omega team and/or the client’s team to achieve project objectives.
• Analyze and optimize application performance; identify potential technical risks and propose solutions.
• Collaborate with technology providers when required.
• Document processes and track system performance metrics.
• Validate and test solutions against business requirements.
• Train end users on new functionalities and proper software use.
• Implement technological advancements and ensure compliance with quality standards.
• Generate technical documentation and contribute to team development and knowledge sharing.
• Evaluate and recommend innovative products and systems.

Knowledge / Experience

• Degree in Computer Engineering or related field.
• Minimum 3 years of experience as a Salesforce Developer, with mandatory experience in Salesforce Field Service solutions.
• Knowledge of development technologies such as APEX, Visualforce, LWC, SOQL, web services, and migration tools.
• Understanding of DevOps/Agile (SCRUM) and Waterfall methodologies, SDLC, and coding principles.
• Ability to work independently and own applications.
• Excellent spoken and written English skills.
• Any Salesforce certifications are a plus.

What We Offer

• Permanent contract with flexible schedule.
• Training and certification opportunities.
• Home office options.
• Flexible compensation (public transport tickets, meal vouchers, etc.).
• Health insurance and social responsibility initiatives.

About Us

Omega CRM, part of Merkle, is a global digital company specializing in accelerating business experiences through customer-centric solutions, technology, and data, enhanced by AI. We form the largest Customer Experience Management (CXM) agency in Spain, offering end-to-end solutions across media, creativity, content, technology, and strategy, with over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We operate across industries like retail, healthcare, pharma, real estate, education, customer service, eCommerce, marketing, and analytics. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by values of talent, flexibility, commitment, and collaboration.