Principal Scrum Master

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We are looking for a Principal Scrum Master to be part of our Nestlé Nespresso Digital and Tech Team.

Position Snapshot

• Type of Contract : Permanent.
• Type of work : Hybrid / Remote
• Work Language : Fluent Business English

The role

As a Principal Scrum Master, you will be working on the agile mindset and practices powering the Nespresso Digital Commerce business. You will work in a direct-to-customer context with significant volumes and traffic and a very rich feature offering, being part of a large development organization with a direct impact on the online business.

As a central part of the software engineering community, you will bring deep agile expertise and knowledge to the product team, serving as a reference person for several squads inside Nespresso. You will play a crucial role in ensuring effective collaboration, communication, and delivery, while promoting the adoption of agile principles and practices.

What you’ll do

• Guide mainly Scrum Masters, but also team members and Product Owners when needed, to ensure proper application of the agile mindset and to achieve mature, high-performing teams that deliver the expected roadmap.
• Monitor and track squad performance metrics, identify areas for improvement, and implement necessary changes to enhance productivity and delivery.
• Be a key member of the Nespresso Agile Center of Expertise, working closely with other Principal Scrum Masters and agile professionals to ensure consistent application of working principles across the organization and teams, while allowing for customization where appropriate.
• Identify gaps and opportunities for improvement in current Nespresso processes and drive change initiatives.
• Stay up-to-date with industry trends, emerging Agile practices, and new technologies; share knowledge and insights with Scrum Masters to foster continuous learning and improvement.

We offer you

We offer more than just a job. We prioritize people and inspire you to become the best version of yourself.

• Great benefits including a competitive salary and comprehensive social benefits package. We offer one of the most competitive pension plans on the market, along with flexible remuneration options with tax advantages such as health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and career development opportunities, reflecting our belief that people are our most valuable asset.
• Hybrid working environment with flexible schemes. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas for co-creation, networking, and relaxation.
• Recreational activities such as yoga, Zumba, and more, along with a variety of volunteering initiatives.
• Bachelor's degree in Information Systems, Computer Science, Digital Product Management, or related fields.
• Senior postgraduate qualification (e.g., Certified Scrum Master, experience with Kanban, Software Development Lifecycle, Lean Startup) is a plus.
• Previous experience as a Scrum Master (2-3 years) and experience coaching other Scrum Masters (2-3 years) is preferred.
• Experience leading organizational change and transformation is advantageous.
• Familiarity with version control systems (e.g., Git) and bug tracking tools (e.g., JIRA).
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Ability to work in a fast-paced environment managing multiple priorities.
• Proficiency in English communication at various organizational levels.

Bonus Points If You :

• Are passionate about technology and software development, capable of bridging technical and non-technical audiences.
• Have experience working in a global environment and with virtual teams.

We are Nestlé, the largest food and beverage company in the world, present in over 185 countries, with net sales of CHF 94.4 billion in 2022, over 291,000 employees, and 418 factories in 85 countries. Our values are rooted in respect for ourselves, others, diversity, and the future. We are committed to high-quality products, sustainability, and achieving net zero greenhouse gas emissions by 2050. Learn more at :

About Nespresso

Nespresso began with a simple yet revolutionary idea : enable anyone to create the perfect espresso. Since 1986, it has redefined how millions enjoy their coffee.

We are committed to addressing climate change, aiming for carbon neutrality and net-zero GHG emissions by 2050. In 2019, we established our digital hub in Barcelona to enhance customer experience and innovation across B2C and B2B channels.

We value diversity and inclusion, welcoming applicants regardless of gender, age, ethnicity, nationality, sexual orientation, social background, religion, or disability. Our people are our greatest asset — we celebrate individuality and believe that authenticity and uniqueness help us grow and succeed together.

Step outside your comfort zone; share your ideas and perspectives to make a difference every day. You own a piece of the action — make it count.

How we will proceed :

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