Description
The Implementation Project Manager must demonstrate excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations. Requires strong communication and cross cultural skills to collaborate with the team members internationally.
Essential Duties and Responsibilities:
· Manage the implementation payroll projects from our clients base in Spain.
· Organize and lead meetings with key stakeholders as needed to review project status, discuss and review issues.
· Develop project plans, milestones and timelines to baseline tasks required for projects.
· Responsible for providing status reporting and providing responsive feedback to management and senior leadership.
· Provide action plans and issue resolution, as appropriate.
· Responsible for tracking projects and managing project communication activities.
· Explain payroll (compensation, benefits etc) and its financial implications to clients.
· Clearly explain country specific payroll issues to clients base in Spain.
· Train clients through online demonstrations using our payroll technology.
· Serve as a single point of contact for client inquiries, invoicing, and fulfillment regarding clientimpacting issues throughout implementation project.
· Provide perspective, input, and support to invoicing departments on customer-related issues.
· Review Excel documents and verify figures using basic accounting knowledge.
· Interact and communicate with others ADP departments involve in the project.
· Relay pertinent payroll information about the status of the different projects on-place. Competences
· Ability to work under pressure while maintaining a professional demeanor.
· Ability to problem - solve and seek alternative solutions.
· Negotiation.
Qualifications To perform this job successfully, candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Education -- Bachelor's degree from a four-year college or university.
· Experience -- 2- 5 years related experience and/or training, preferably in a service environment.
Other Skills and Abilities:
· Advanced English and Portuguese is mandatory
· Payroll Background is an important plus and Project management certification is a plus
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