Customer Support Representative - Norwegian Speaker - Benalmadena, Malaga

Position : Customer Support Representative

Work model : hybrid (after 6 months of employment)

DUTIES AND RESPONSIBILITIES :

• Handle incoming contact from customers via phone and mail
• Assist customers and deal with customer complaints promptly and effectively
• Be the first point of contact resolve customer queries and related requests
• Ensure clients receive the highest level of service at any moment given.

REQUIREMENTS :

• Native / fluent in Norwegian both oral and written. Fluent in English (at least B2 level)
• Prior working experience in customer service / support is considered as an advantage
• Previous experience from the banking sector / a credit institution (primarily from the Nordic countries) is considered as an advantage
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Understanding of economics and numbers
• Fast learner who easily adapts to new IT systems and tools
• Able to work independently while being a team player at the same time
• Since our employees are handling credit information on behalf of our client we are searching for candidates that have a good and stable economic history you need to have an absolutely clean credit record (no records of nonpayment)

OFFER :

• Excellent remuneration package based on experience skills and performance
• Higher salary from the 7th month
• Working hours : 08 : 00 16 : 00 MondayThursday 9 : 00 16 : 00 Friday
• Be part of a dynamic and creative team with positive and friendly atmosphere
• 23 working days of paid annual leave
• Guidance and tools to reach your full potential

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1