Senior Salesforce Developer

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in leveraging technology to enhance marketing and customer relationships, with a focus on innovation. We are seeking a Senior Salesforce Developer.

Responsibilities

• Analyze requirements and participate in the technical design of projects.
• Provide effort estimations and work collaboratively with teams to achieve project objectives.
• Analyze and optimize application performance.
• Identify technical risks and propose solutions.
• Collaborate with technology providers as needed.
• Document processes and monitor system performance metrics.
• Validate and test solutions against business requirements.
• Train end users on functionalities and proper application use.
• Implement technological advancements and ensure compliance with quality standards.
• Generate technical documentation and contribute to team training.
• Share knowledge within Omega’s community of practice and suggest methodological improvements.
• Evaluate and recommend innovative products and systems.

Knowledge / Experience

• Degree in Computer Engineering or a related field.
• Minimum of 3 years experience as a Salesforce Developer.
• Experience with Sales Cloud and/or Service Cloud; experience with other Salesforce clouds is a plus.
• Proficiency in development technologies like APEX, Visualforce, LWC, SOQL, web services, and migration tools.
• Understanding of DevOps/Agile (SCRUM), Waterfall, SDLC, and coding methodologies.
• Ability to work independently and take ownership.
• Excellent spoken and written English skills.
• Salesforce certifications are a plus.

What We Offer

• Permanent contract and flexible schedule.
• Support for professional growth through trainings and certifications.
• Home office options and flexible benefits (public transport tickets, meal vouchers, etc.).
• Health insurance and our commitment to social responsibility.

About Us

Omega CRM, part of Merkle, is a global digital company dedicated to enhancing our clients' Business Experience (BX) through customer-centric solutions, technology, data, and AI. As the largest Customer Experience Management (CXM) agency in Spain, we provide end-to-end solutions integrating media, creativity, content, technology, and strategy to generate real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is recognized as a leader in Spain across industries such as retail, healthcare, pharma, real estate, education, customer service, eCommerce, marketing, and analytics. Our client satisfaction rating is 4.9/5, and we have received awards including Salesforce Partner of the Year FY23 Iberia. We believe in growth through people, guided by our core values: Talent, Flexibility, Commitment, and Collaboration.