Client Experience Coordinator

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let's continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

Working in collaboration with the sales team and under the authority of the AP House Director, the Client Experience Coordinator oversees the hospitality for the house and all topics linked to Client Experience.

This role involves communication with clients for the AP House, managing daily schedules for gifts and birthday presents, and elevating the quality of service in the AP House by adhering to Hospitality standards set by AP HQ.

Responsibilities include defining food & beverage offerings for daily activities and event activations, managing daily activation tasks such as flowers, fragrances, and amenities, and monitoring the corresponding budget.

Qualifications

• 3+ years of experience in hospitality reservations or a similar field preferred.
• Strong motivational skills.
• Excellent written and spoken English; additional languages are a plus.
• Excellent customer care and teamwork skills.
• Ability to handle a complex, multifaceted role under pressure.

Additional Information

Audemars Piguet is an equal opportunity employer. We hire regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected characteristic.