Quality Assurance Rm & Pack Manager

About us

We are a multinational food company that conserves the goodness of nature in our products.

We carefully select our fruit and vegetables from their origin, maintaining the highest quality and safety throughout the production process. We pride ourselves in providing consumers with natural, healthy, and nutritious products that have made us a reference in infant and adult nutrition.

In addition, the Hero Institute of Infant Nutrition is within the Hero Spain facilities.

Website: [URL]

Company size: More than 4,000 employees

Headquarters: Lenzburg, Switzerland

Company type: Private company

Categories: Baby food, Healthy Snacks, Natural Spreads, Sauces, Juices and Nectars, Cereal Snacks, Prepared meals

What is our commitment?

We are on a mission to delight consumers by conserving the goodness of nature.

The world today is different from what it was 10 years ago, and nothing like it was in 1886 when Hero was founded in Lenzburg, Switzerland. However, our core goals remain the same.

We have adapted to change, offering consumers high quality, healthy, natural and sustainable food. Hero Spain, with its headquarters in Alcantarilla (Murcia), has been part of this legacy since 1922.

We are committed to naturalness in our products, maintaining a firm nutritional commitment and constantly improving through innovation and research to meet consumer, customer, and market needs.

Team value proposition

Recently, Hero Spain was certified as a #TopEmployer in 2023 and 2024, reflecting our commitment to the well-being and development of our team. This recognition highlights our exceptional culture and positions us as one of the best companies to work for in Spain. This success is due to the dedication of every member of the Hero family.

We believe in giving you the opportunity to make your mark and contribute to something bigger, providing the tools and skills necessary to do your job effectively.

Purpose

Our mission is to conserve what's good in nature by conducting our business sustainably and ethically, always.

Values

Our values guide us as individuals and as a company, shaping our behavior and company culture:

• Create wow: Innovate, focus on consumers and customers, stay relevant.
• Everyone Hero: Collaborate, leverage collective strength, uphold purpose, performance, teamwork.
• Nourish others: Act with honesty, care, respect, and support thriving environments.
• Take responsibility: Make sustainable choices for the future.
• Impact: Foster good ideas, empower talent, encourage entrepreneurial spirit.
• Growth: Support professional and personal development through learning opportunities.

Meet your future department

The Quality Department ensures product excellence and compliance at all production stages. As part of the Supply team, you'll collaborate to improve quality, innovate, and uphold safety and regulatory standards.

How can you help us?

The Quality Assurance RM & PACK Manager oversees quality processes for raw materials and packaging within the Supply Chain. This role requires expertise in certification schemes, supplier QA, product analysis, and food production challenges.

Your main responsibilities include:

• Managing quality assurance processes
• Developing sampling procedures in the QMS
• Managing quality control and release of raw materials and packaging
• Interpreting analytical results for quality improvements
• Risk assessment and involvement in product development
• Conducting supplier audits and managing supplier performance
• Handling complaints and incidents related to RM and Packaging
• Leading, mentoring, and developing the QA team
• Fostering continuous improvement and accountability

Background:

• Bachelor's degree in Food Science, Microbiology, Chemistry, or related field
• Minimum 5 years in food quality assurance and packaging, with 2+ years in leadership
• Qualified auditor experience

Competencies:

• Understanding of HACCP, TACCP, VACCP
• Supplier compliance management
• Auditing and reporting skills
• Knowledge of food safety management
• Quality analysis expertise
• Continuous improvement mindset
• Knowledge of baby food requirements
• Fluent in Spanish and competent in English (B2)
• Experience with ERP systems, preferably SAP S/4HANA

Others:

• Proactive, autonomous, action-oriented
• Excellent communication, planning, organizational skills
• Strong reporting and documentation skills
• Adaptability and responsiveness to change

What do we offer you?

We provide opportunities for professional growth in an international environment with a collaborative culture, short decision lines, and impactful work. Benefits include hybrid work, flexible schedules, attractive compensation, health and wellness programs, ongoing training, and an inspiring team environment.

If you're interested, please send your CV and relevant documents to the provided email addresses or via LinkedIn. Note that we do not accept applications from third parties or job scrapers.