Business Intelligence Analyst

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Description

Are you a Dutch speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities :

• Provide B2B support to small and medium-sized businesses via chat, email and phone
• Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Offer recommendations to common B2B problems or frequently asked questions
• Maintain and ensure high level of customer satisfaction
• Identify trends and solve problems facing multiple SMB clients
• Provide customer insights and feedback from our B2B clients to engineering

Requirements

• Native or proficient level of Dutch (C2)
• Advanced level of English both verbal and written
• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and / or recommendations as required
• Desire to learn and advance, be a curious investigator and problem solver
• Experience with online advertising products and social media will be considered a plus
• Must hold EU citizenship
• Be a local candidate or willing to relocate to Lisbon, Portugal
• Excellent monthly salary (1248€ gross)
• Monthly bonus
• Relocation package covered
• Free Accommodation in a shared apartment
• Health Insurance since day one in the company
• Excellent work opportunity in a leading multinational company
• Stable work and career progression
• Continuous training and integration phase
• Refund of initial flight expenses
• Free annual flight to the homeland
• Free Portuguese language courses, surfing, soft trekking and much more.

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