Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Solo para miembros registrados
Madrid
EUR 25.000 - 35.000
Descripción del empleo

Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungarian or Spanish)

Join to apply for the Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungarian or Spanish) role at Velenosi & Meredith Consulting.

Position Details:

  • Language requirements: Fluent in one of the following: Italian, Polish, Czech, Hungarian, or Spanish, plus English C1-C2
  • Contract type: Permanent (contrato indefinido)
  • Work model: 100% remote (residing in Spain required)
  • Field: Technical Customer Support for cloud services, SaaS, digital tools
  • Schedule: Monday to Friday (no night shifts)
  • Training: Fully paid

Your Responsibilities:

  • Provide first-level technical support to B2B or B2C clients using cloud-based platforms
  • Troubleshoot issues and guide users via chat, email, or phone
  • Collaborate with engineering and product teams for escalations and improvements
  • Create and update internal documentation and FAQs

What We Offer:

  • Competitive salary with performance bonuses
  • Permanent contract under Spanish labor law
  • Full remote flexibility
  • Career growth opportunities within international tech companies
  • Access to technical certifications and ongoing learning

Who We're Looking For:

  • Already residing in Spain
  • Native in one of the listed languages and C1-C2 English proficiency
  • Previous experience in tech support, cloud solutions, or similar roles

To Apply:

Send your CV to marco.velenosi@cbtalents.com or contact via WhatsApp: +39 334 619 6398.